Support

Immediate access to our full library of 13+ top-rated writing courses

Unlock our extensive course library the moment you join. Taught by Jessica and other industry experts, our comprehensive video courses guide you step-by-step through every phase of the writing and publishing process. Whether you're writing your first novel or your fifteenth, we're here to give you the strategies, templates, and exercises you need to succeed. It's like having a team of writing coaches, available on-demand!

Join our thriving, supportive community of fellow writers

Writing doesn't have to be solitary. We’ve created a positive, supportive space for writers of all levels to connect, find critique partners, join writing sprints, and participate in monthly challenges. Our distraction-free platform is dedicated solely to writing, providing a focused environment for inspiration, motivation, and support 24/7

Writing Mastery offers a variety of events and webinars for writers to connect with fellow writers, learn from experts, and work on their craft, including:

• Coffeeshop Talks:
  Join a scheduled Zoom chat where you can get to know your fellow members, discuss your current projects, and chat with other writers who "get it."
• Writing Sprints:
  Why write alone? Join a scheduled sprint, or create one any time to challenge and motivate yourself to write more!
• Live Webinars:
  Join our exclusive monthly webinars covering a wide range of specialized writing topics. Can't make it live? Recordings are always available, plus you'll get instant access to our archive of past webinars.
• Office Hours: 
  Have a burning question about writing? Our monthly live Office Hours give you direct access to me and our guest instructors. Can't wait? Our searchable Video Q&A library is packed with answers from past events, giving you instant access to expert advice!

• Page Breaks with Jessica:
  In this weekly series, Jessica sits down with us to discuss her thoughts on a wide range of writer-related topics. 
• Video Q&A Library:
  A searchable collection of short videos with answers to some of the great writing-related questions asked during Webinars and Office Hours. Type keywords or phrases in the search bar at the top of the page to find answers to popular questions.
• Academy Insider:
  A digital newsletter that's emailed to members every week, detailing an exclusive look at what's happening inside the Writing Mastery Academy, including event updates, Page Breaks, and more!
• And More:
  We love surprising our members with bonus content like beat sheets, writing prompts, and behind-the-scenes peeks at writers' processes. Plus, we're always hosting fun events and writing challenges in the community to keep you inspired and motivated.

Welcome to Writing Mastery Academy! We've designed a comprehensive onboarding process to help you make the most of your membership.

You'll receive a series of onboarding emails from Jessica Brody in your first couple of weeks to guide you through everything, but here's a list of ways we can support you as you begin your journey:

1. Start Here Course: Your Launchpad
   
   • Begin your journey with our "Start Here" course.
   • Watch the Quick Start video for a comprehensive overview of all Academy features.
     
     
2. Navigate Your Writing Journey Quiz
   
   • Take our personalized quiz to identify where you are in your writing journey.
   • Receive tailored course recommendations based on your current stage and writing goals.
     
     
3. Customized Learning Paths
   
   • Explore our recommended Learning Paths to chart your course through the Academy.
   • These curated paths will guide you to the most relevant courses for your writing stage and aspirations.
     
     
4. Join a Live New Member Welcome Session
   
   • Join one of our live New Member Welcome sessions hosted by Peggy Sue, our Community Manager.
   • Get a personal walkthrough of the Academy features and have all your questions answered in real-time.
     
     
5. Join the Community
   
   • Introduce yourself in the Writing Mastery Community.
   • Connect with fellow writers and start building your support network.
     
     

Remember, your Writing Mastery journey is unique to you, and we're here to support you every step of the way. Don't feel overwhelmed – you don't need to do everything at once. Start with the Start Here course and then take it one step at a time. Feel free to adjust your path as you grow and discover new interests in your writing career.

If you ever have questions or need assistance, don't hesitate to reach out to our support team or ask in the community. We're all rooting for your success!

Ready to begin? Head to the Start Here course and let's kickstart your writing adventure. Happy writing!

As a Writing Mastery Academy member, you'll get access to the members-only Writing Mastery Community, powered by Mighty Networks. 

To join, you can check out the Community Quick Start Guide in your Start Here course and/or follow the instructions below.

How to Join the Writing Mastery Community

Within 5 minutes of joining the Writing Mastery Academy, you should receive an email invitation to join the Community. Look for the subject line "Your invitation to join me in Writing Mastery Community."

If you don't see the email right away, please wait a couple minutes and check again. Also, be sure to check your junk folder. 

Once you have the email, take the following steps:

1. Click the "Join Me" button in the email.
2. That will lead to the Community Landing Page where you should see a Join button. Click that.
3. The next page asks for first and last name, so enter those as this is the first step of the account creation process, and click Next in the top right corner.
4. The following page asks for an email address and password. Enter those.
   1. IMPORTANT: Be sure to use the same email address that you used to sign up for the Writing Mastery Academy. 
5. Then just click the Create Profile button in the top right corner, and you're in!

If it's been more than 5 minutes and you don't have an invite, or if you have any questions about the process, send an email to [email protected] and we'll get you set up.

Take the Navigate Your Writing Journey Quiz to get an idea of where the best place might be for you to start (or continue) in the Academy.

Yes! You can find our recommend Learning Paths in your Start Here course. 

Beginners:
We recommend starting with the Build on the Basics learning path.

Intermediate and advanced writers:
Want to delve further into mastering your craft and publishing your work? Check out the Write and Publish Your Novel learning path.

We've got you covered with multiple ways to get the support you need:

1. The Writing Mastery Community: Your Go-To Resource
   • Our vibrant community is the perfect place to ask questions and share insights.
   • Each course has its own dedicated Topic section where you can post queries and engage with fellow writers.
   • Tap into the collective wisdom of our community members who may have faced similar challenges.
     
     
2. Live Webinars and Office Hours: Direct Access to Experts
   • Join our regular live sessions featuring Jessica Brody, course instructors, and industry guests.
   • Get real-time answers to your burning questions from the pros themselves.
   • Can't make it live? No problem! Submit your questions in advance and catch the recorded session later.
     
     
3. Email Support
   
   • For technical issues or urgent matters, reach out to our support team at [email protected].
     
     

Remember, your journey as a writer is unique, and we're here to support you every step of the way. Don't hesitate to reach out – your question might just spark a valuable discussion for the entire community!

The course workbooks and supplemental learning material downloads are located in the introduction sections of the courses. Click the links below to be directed to the following downloads.

• Novel Fast Drafting Workbook
• The Complete Novel Revision Workbook
• Scene Crafter’s Workbook
• Level Up Your Writing Workbook
• Productivity Hacks for Writer
  • Word Counts for Popular Novels

    

  • Starting Line Challenge

    

We've got you covered with multiple ways to get support for your writing project:

1. The Writing Mastery Community: Your Creative Hub
   
   • Our vibrant community is the perfect place to ask questions about your project and share insights.
   • Use the Work with Others section to find critique partners, beta readers, or join an accountability group.
   • Post in the Critique Cafe to get feedback on short excerpts of your work.
   • Find your fellow writers in our genre-specific community spaces to chat about specific challenges and get targeted advice for your project.
     
     
2. Live Webinars and Office Hours: Direct Access to Experts
   
   • Join our regular live sessions featuring Jessica Brody, course instructors, and industry experts.
   • Get real-time answers to your burning questions about your writing project from the pros themselves.
   • Can't make it live? No problem! Submit your questions in advance and catch the recorded session later.

Your writing project is important, and we're here to help you bring it to life. Whether you're brainstorming ideas, working through a tricky plot point, or polishing your final draft, our community and resources are here to support you.

Don't be shy about sharing your challenges or successes – your fellow writers are rooting for you, and your journey might just inspire someone else.

Remember, every great story starts with a single question or idea. So go ahead, ask away, and let's create something amazing together!

Still can’t find what you’re looking for? Try the following:

• Post your question in the Community.
• Message Community Manager Peggy Sue in the Community or send her an email at [email protected].
• Email support at [email protected].

As a Writing Mastery Academy member, you'll get access to the members-only Writing Mastery Community, powered by Mighty Networks. 

To join, you can check out the Community Quick Start Guide in your Start Here course and/or follow the instructions below.

How to Join the Writing Mastery Community

Within 5 minutes of joining the Writing Mastery Academy, you should receive an email invitation to join the Community. Look for the subject line "Your invitation to join me in Writing Mastery Community."

If you don't see the email right away, please wait a couple minutes and check again. Also, be sure to check your junk folder. 

Once you have the email, take the following steps:

1. Click the "Join Me" button in the email.
2. That will lead to the Community Landing Page where you should see a Join button. Click that.
3. The next page asks for first and last name, so enter those as this is the first step of the account creation process, and click Next in the top right corner.
4. The following page asks for an email address and password. Enter those.
   1. IMPORTANT: Be sure to use the same email address that you used to sign up for the Writing Mastery Academy. 
5. Then just click the Create Profile button in the top right corner, and you're in!

If it's been more than 5 minutes and you don't have an invite, or if you have any questions about the process, send an email to [email protected] and we'll get you set up.

Yes, the Community and Academy have separate logins.

We know this isn't ideal, but we made this choice to give you the absolute best experience in both areas. Our courses live on a dedicated learning platform optimized for education, while our community thrives on Mighty Networks—which offers superior features, easier navigation, and a much richer community experience than any built-in course forum could provide.

We're committed to providing you with top-tier platforms for both learning and connecting, which is why we chose the best-in-class solution for each. The extra login is a small trade-off for the significantly better experience you'll have in both spaces.

Need help with your login? Reach out to [email protected].

1. Click your Avatar in the top right of the page.
2. Click Settings.
3. Once in Settings you can update your Contact Information, Profile Settings (including time zone & avatar), and Social Profile (including bio & location).
4. When you’re done updating your information, be sure to click Save in the top right of your Account Information page.

1. Click your Avatar in the top right of the page.
2. Click Settings.
3. Scroll to the bottom of the page.
4. Enter your Current Password.
5. Then, enter your New Password.
6. Lastly, Verify the New Password.

We have a 30-day money-back guarantee.

If you find that the Writing Mastery courses and membership aren’t right for you, send a message to our support team at [email protected], within the first 30 days and request a refund.

To switch to a different credit card:

• Click on your Avatar in the top right corner.

• Click Settings from the dropdown menu.

• Click Billing under Account Information.

• Click the three dots to the right of your Default credit card.

• Click Update card.

• Fill-in your information and then click the black 'Update card' button.

To change from a monthly to an annual subscription, or vice versa, please cancel your current membership and then resubscribe, following the links below.

• To switch to an annual subscription click this link: Writing Master Academy annual subscription.
• To switch to a monthly subscription click this link: Writing Mastery Academy monthly subscription.

• 🌟 IMPORTANT: Be sure to sign up with the same email address so you can still have access to all your content history and information.

Unable to login, access courses, or having trouble with the website? Follow the steps below:

1. Close and reopen your browser.
2. Login to the Academy from https://www.writingmastery.com/login.
3. Clear your browser's cache. (Follow the links below for instructions.)

   • Chrome

   • Firefox

     • Computer (Windows and Mac)
     • iOS Mobile
     • Android Mobile

   •  Internet Explorer

   • Microsoft Edge

   • Safari

     • Computer (Mac)
     • iPhone, iPad, iPod touch
4. If that doesn't work, restart your computer.
5. Still having trouble? Contact [email protected].

You can cancel your Writing Mastery Academy membership at any time using the following steps:

• Click on your Avatar in the top right of the page.

  

• Select Settings from the dropdown menu.

  

• Click Billing under Account Information.

  

• To the far right of Active Subscriptions, next to Writing Mastery Academy Monthly Membership click the three dots.

  

• Click Cancel in Paypal.

  

• Then you will be rerouted to Paypal to complete the cancellation process there.

• To cancel automatic payments in PayPal, follow these steps:

  1. Go to Account Settings.

  2. Click on 'Payment Preferences.’

  3. Click on 'Set Automatic payments.’

  4. Select ‘Writing Mastery, LLC.’

     

• 🌟 Important: DON’T click ‘Manage and cancel at Writing Mastery, LLC.’

• Scroll down to the bottom of the page, and click ‘Remove Paypal as payment method.’

  

• Click ‘Remove.’

  

• Click chose a reason for cancellation and click ‘Submit.’

  

• Writing Mastery, LLC will no longer appear on your active payments page.

  

• To confirm your cancellation went through go back to your Writing Mastery Academy page. Under Account Information, you should no longer see Billing as an option.

  

• If you have any questions, please contact support at **[email protected].**

You can cancel your Writing Mastery Academy membership at any time using the following steps:

• Click on your Avatar in the top right of the page.

  

• Select Settings from the dropdown menu.

  

• Click Billing under Account Information

  

• To the far right of Active Subscriptions, next to Writing Mastery Academy Monthly Membership click the three dots.

  

• Click Cancel this subscription.

  

• Then confirm by clicking the red ‘Cancel Subscription’ button.

  

• Finally, click the green OK button.

  

• Back on your Account Information screen, you should see that your cancellation is pending. You’ll continue to have access to your account until the end of your billing period.

  

• If you have any questions, please contact support at **[email protected].**